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Add or edit a directory listing

It’s free to list your business or community group in the ourbrisbane.com Directory. This means your organisation can be viewed by the thousands of people who visit ourbrisbane.com each week.

All changes and additions to the directory listings are reviewed for completeness and accuracy. Incomplete or suspicious listings will not be included in the directory listing unless further substantiation is provided.

Approved listings may take up to two working days to appear in the ourbrisbane.com Directory.

Help is available on this page for the following topics:


Check for current listings in the Directory
Before you add a new listing, you must check to see if your organisation is already listed in the Directory. If it is listed, you can update the existing details instead of adding a new listing.

1. Enter your organisation’s name (the name your organisation trades under).
2. Enter your organisation’s phone number (the main, publicly available phone number).
3. Select the “Check details” button.

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Three possible situations may arise from your search:

No match found
No organisations matching the name or phone number you entered appear in the Directory. You can continue to add a new listing by selecting the “Add a new listing” button.

Possible match found
Any Directory listings that closely match the organisation name or phone number you’ve entered, will be displayed in a list.

If you see a listing that appears to belong to your organisation, select it from the list. If you select a listing and then find out it doesn’t match your organisation, use your Internet browser’s “Back” button to return to the list of possible matches.

If there is no listing for your organisation, select the “Add a new listing” button below the list to create a new listing.

Please note you should only edit an existing listing if it clearly matches your organisation. You can check if the organisation listed is yours by referring to the organisation’s address.

Editing a listing belonging to another organisation will delay the approval process for your listing.

Listing already claimed
When a listing is edited or added to the Directory, future changes to that listing are restricted to the ourbrisbane.com user who submitted the change or addition.

If you believe someone has incorrectly claimed your listing, contact us for further help.

If another person in your organisation has claimed your listing but are unavailable to make changes, you can have the ownership transferred to your ourbrisbane.com membership. Contact us for help in this situation.

Help is also available if you can’t remember your ourbrisbane.com login password.

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Step 1 of 6: Add a listing for your organisation


Your listing details are important – the more information you provide, the more likely it is that people will contact you.

You need to accurately complete each section of this form.

“Organisation details to appear in the Directory” section

Organisation name The name of your business or group, as it should appear in the Directory.
  • avoid using only CAPITAL LETTERS
  • don’t abbreviate your organisation name
  • businesses should use their “trading as” name rather than company name

Business or community group Specify if your organisation is primarily a business, or a community group. If you’re unsure, leave this set to “business”.

Phone 1 The main phone number for your organisation. This should be the number you want people within Brisbane to call.
Phone 2 Enter a mobile, toll-free or secondary phone number here, where applicable.
Fax Your fax machine must be in the Brisbane (07) region. If you don’t have a fax, leave this field blank.
Email Enter the most appropriate email address for sales or enquiries.
Web address If your organisation has a website, enter the address here. Make sure you include http:// at the beginning.

If you don’t have a website, leave this field blank.
I agree to allow my organisation details to be published in other directories ourbrisbane.com may wish to offer your listing details to other directories in the future. If you would prefer ourbrisbane.com to not publicise your listing in other directories, uncheck this box. If you change your mind about this in the future, you can edit your listing details with us.

More information about our use of your information is available in our privacy policy.


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“Physical location” section

Please note: We need to know your physical location for this section, rather than your postal address. Postal addresses and PO Box addresses will not be accepted. This is to ensure that your business or community group is indeed located in Brisbane City, or the immediate area.

Providing a valid physical address helps ensure a map can be displayed with your listing.

This address will not be used by ourbrisbane.com for communication, or any other purpose.

Display in Directory You may choose not to display a physical address in the Directory. This might be suitable if you work from home or a mobile office. Even if you choose not to publish your address, ourbrisbane.com still requires your address as confirmation that you are based in the Brisbane area.

Building/Shop/Unit Examples for this field:

  • Shop B12, Jones Shopping Centre
  • Unit 24
  • Floor 5
  • Smith Building
  • Level 5, Smith Building
Street no. Enter your street number. Examples:

  • 23
  • 23a
Street name Enter the name of your street. If you live in a street with a directional suffix, such as Robinson Road East, enter “Robinson” and select “Road East” as the Street type.
Street type Choose the type of street from the list available.
Suburb Choose the suburb from the list. The ourbrisbane.com Directory only promotes businesses and groups located in the Brisbane region.

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“Contact person” section

Contact person Enter the name of the person in your organisation responsible for maintaining this listing. This person’s name will only be available to ourbrisbane.com staff who may need to get in touch with your organisation.

This person’s name will not be visible to users of the Directory.

Phone number Provide the most appropriate phone number we can use to reach the nominated contact person.

This phone number will not be visible to users of the Directory.

Email Enter the most appropriate email address for the nominated contact person. If they don’t have an email address with your organisation, you should enter the listing owner’s ourbrisbane.com email address.

This email address will not be visible to users of the Directory.


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Step 2 of 6: Place your organisation in products and services categories


Your organisation should be listed in the most appropriate categories to ensure your potential customers and clients can find you.

This step involves searching for suitable categories and then selecting up to three categories. You will then need to choose a primary or main category for your organisation’s listing.

Category search
Find appropriate categories by entering one or two words that broadly defines the nature of your business or group. Don’t be too specific – this part of Step 2 involves finding suitable categories, not applying your listing to specific ones.

If your organisation should be listed in several quite different categories, start with one only – you will be able to find different categories at the next stage.

Good examples: Poor examples:
  • Weddings

  • Automotive

  • Bushland


  • Limos
    (entering the word “limos” will prevent suitable categories appearing such as “Wedding cars”)

  • Fixing cars
    (“Fixing” is too generic – it doesn’t help the system choose suitable category options to offer you)

  • Chermside Hills revegetation
    (too specific to be used as a category)
If your search doesn’t match any existing categories, you will be asked to search again with different terms.

Place your organisation in product and service categories
Once you’ve searched for categories, choose up to three that suit your business by placing a check in the appropriate boxes.

If you need categories of a different sort, you can search again using the Category Search box above the categories. Any categories you’ve already selected will be retained and new categories matching your new search will appear. This might be handy if your business sells quite different products such as souvenirs and photographic supplies.

When you’ve found (up to) the three most appropriate categories in which to list your organisation, select the “Submit and go to step 3” button.

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Step 3 of 6: Choose the category that best describes what your organisation does


Of the two or three categories you selected in the previous step, choose which one best describes your organisation.

If all categories equally describe your organisation, leave this screen as it is.

If you wish to re-select categories, use your Internet browser’s “Back” button to reach the previous step.

Select “Submit and go to step 4” to continue.

Step 4 of 6: Assign attributes that relate to your organisation


Please supply any additional information which may assist users in searching for and accessing your business.

Leave the fields unchecked or as is, if you do not wish to provide the information.

Select “Submit and go to step 5” to continue.

Step 5 of 6: Enter words and description that relate to your organisation


This step adds more detail to your listing in the system to improve its chances of appearing in a search.

Services your organisation provides
Enter between five and ten words that describe what your organisation does. Enter single words wherever possible. Different terms should be separated with a comma.

Good examples: Poor examples:
  • Repairs

  • Balancing

  • Alignment


  • Fixing
    (less precise term)

  • Sell fuel
    (“Sell” is too generic – it won’t help the system narrow down options to present to users)
Products that your organisation supplies
List any specific products or brands you use or carry. Include niche or specialty products you carry that separate you from your competitors. You can choose up to ten items.

Good examples: Poor examples:
  • Pirelli

  • Wheels

  • Tyres


  • Advice
    (too generic – are you a financial planner or a social worker?)

  • Lubricants
    (For a chemical wholesaler this might be fine. For an auto service centre, it mightn’t help customers find you)
When you’ve selected your descriptive words, select “Submit and go to step 5”.

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Step 6 of 6: Check the listing details.


Your listing is shown as it would appear in the Directory.

Things to check on this screen:

  • the correct primary category (chosen in step 3) appears at the end of a series of links above your listing
  • all details about your organisation are correct
  • the phone numbers you provided appear in the order you want them to
  • your physical address only appears visible if you want it to
  • where applicable, the map displayed corresponds to your location
Finalise your changes
If your listing requires no further changes, you can exit this process by going to the ourbrisbane.com Directory.

Your listing will be processed and should appear in the Directory within two working days. To check the status of your listing or to make later edits to your listing, go to the Directory section of the Members' Area. The Members' Area can also be accessed from the Manage your listings link on the Directory.

Editing this listing
If you need to change something about your listing, select the “Edit” button. You will be taken through Steps 1 to 6 again. All your previous details should appear to save you retyping them.

Deleting this listing
You can delete this listing by selecting the “Delete” button. Selecting “Delete” for an existing listing will remove it from the Directory. Selecting “Delete” for a new listing will cancel your listing application.





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